leadforensics

Please introduce yourself: René Rietveld

For us, a book is not 'just' a book, it is an object

"As an order manager, I supervise our customers' internal sales process from the moment the order comes in to the invoice. I ensure that the right materials are purchased and monitor the planning of the projects. Because we work in a high-end segment, almost every production is customised. It is therefore important that we are closely involved in the entire process. 

- René Rietveld, order manager

The customer is taken along

At NPN|Graphius, we involve our clients in the production process from start to finish. We provide detailed advice and organize brainstorming sessions as needed. Clients are also welcome to observe the printing presses in action. We take the time to thoroughly discuss any necessary corrections to ensure our clients are satisfied with the final result.

Working with creatives

In addition to taking our customers along and accompanying them, working with creative people also appeals to me. I am mainly involved in printing books. With us, a book is not 'just' a book, it is an object. That is because we often work together with artists, photographers, designers and other creative people. That way we create new, beautiful things together every day!

Jörg Binz, Edition Patrick Frey inside cover
Jörg Binz, Edition Patrick Frey

Thinking in terms of solutions

These days, there are quite a few challenges in the printing industry. For example, there is a considerable shortage of paper at the moment, which can put delivery times and schedules under considerable pressure. It is my job to deal with this as well as possible. Sometimes we choose an alternative type of paper, but it also happens that we have to adjust our planning. Fortunately, we work with great suppliers and great customers, so we can always find a solution. 

Developments at NPN|Graphius

When I joined NPN|Graphius about fifteen years ago, we were just starting our first book production. From that moment on, books became part of our product portfolio. The company is constantly evolving. Right now, I’m working with a colleague to set up a new management information system and an internal workflow. Whether it’s in production or internally, we’re always looking for ways to make things better, more attractive, faster, or more efficient. I love being part of the company’s growth and development. Plus, there’s always a friendly and informal atmosphere, which makes time fly by!”

Lithographer edited image 2

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